Last Updated: July 29, 2026 | Version 1.5 (Beta)
1. Introduction
Welcome to the Rainverse AI Chat Assistant ("Lumin", "the Chat", "we", "us"). This Chat Terms & Privacy Notice ("Notice") governs your use of our AI-powered chat interface available on the Rainverse website. By using the chat, you agree to the terms outlined in this document.
This Notice explains how we collect, use, store, and protect information generated during your interactions with the AI assistant. It is a supplement to our main Privacy Policy and Terms of Service.
2. Beta Status & Version
The Rainverse AI Chat is currently in Beta version 1.5. This means:
- The service is still under active development
- Features, responses, and behavior may change without prior notice
- Stability, accuracy, and availability are not guaranteed
- We welcome feedback to improve the experience
By continuing to use the chat in beta, you acknowledge and accept the experimental nature of the service.
3. Data Collection
When you interact with the Rainverse AI Chat, we collect the following information:
Conversation Data
• All messages you send to the assistant
• All responses generated by the AI
• Conversation context and session history
• Timestamps and interaction duration
Technical & Session Data
• IP address and browser information
• Device type and operating system
• Referring page / source URL
• Session identifiers and cookies
User-Provided Information
• Any personal or business details you voluntarily share during the conversation
• Project requirements, technical specifications, or contact information
4. How We Use Your Data
We use the collected chat data exclusively for the following internal purposes:
- Improving the quality, relevance, and accuracy of AI responses
- Training and fine-tuning our internal AI models
- Identifying bugs, edge cases, and areas for improvement
- Analyzing usage patterns to enhance the chat experience
- Developing new features and capabilities
- Internal research and product development
Important: We do not use your chat data for marketing, advertising, or selling to third parties.
5. Data Sharing & Third Parties
Rainverse does not share any chat conversation data with external third parties, including:
- Public AI providers (OpenAI, Anthropic, Google, etc.)
- Analytics or marketing platforms
- Cloud AI services
- Any external companies or individuals
All processing happens within our controlled, private infrastructure. Limited access is granted only to authorized Rainverse team members under strict confidentiality agreements.
6. AI Model Training & Improvement
Conversations conducted through this chat may be used to train and improve our proprietary AI models. This includes:
- Fine-tuning language models on domain-specific conversations
- Improving context understanding and response quality
- Enhancing the assistant’s knowledge of Rainverse services
- Reducing hallucinations and improving factual accuracy
All training data remains within Rainverse’s secure environment. We do not contribute data to public or third-party AI training datasets.
7. User Responsibilities
When using the chat, you agree to:
- Provide accurate information when necessary
- Not share sensitive personal data (passwords, financial details, etc.) unless explicitly required
- Respect the experimental nature of the beta service
- Provide constructive feedback when possible
8. Prohibited Uses
You may not use the Rainverse AI Chat for:
- Any illegal or fraudulent activities
- Generating harmful, abusive, or misleading content
- Attempting to reverse-engineer or extract the underlying model
- Automated scraping or high-volume requests without permission
- Sharing confidential client or proprietary information without authorization
9. Data Security
We implement industry-standard security measures including encryption in transit, access controls, and secure infrastructure. However, as this is a beta service, absolute security cannot be guaranteed. We recommend avoiding sharing highly sensitive information during chat sessions.
10. Data Retention & Deletion
Chat conversations are retained for internal improvement purposes. Retention periods:
- Active conversations: Retained for the duration of the session + 90 days
- Training data: Retained indefinitely for model improvement (anonymized where possible)
- Technical logs: Retained for up to 1 year for debugging and security
You may request deletion of your specific conversations by contacting us (see Contact section).
11. Your Rights
You have the right to:
- Request access to your conversation history
- Request deletion of your chat data
- Withdraw consent for future data use
- Receive a copy of your data in a portable format
To exercise these rights, please use the contact form on our website.
12. Disclaimer & Limitations
The AI assistant is provided “as is” without warranties of any kind. Responses are generated by AI and may not always be accurate, complete, or up-to-date. Rainverse does not guarantee the suitability of any advice or information provided through the chat for your specific situation.
13. Limitation of Liability
To the maximum extent permitted by law, Rainverse shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the chat service, including but not limited to loss of data, profits, or business opportunities.
14. Termination
We reserve the right to suspend or terminate access to the chat service at any time, with or without notice, for any reason including violation of these terms.
15. Governing Law
This Notice shall be governed by and construed in accordance with the laws of India. Any disputes shall be resolved in the courts of Kerala, India.
16. Contact Us
For questions regarding this Notice or to exercise your data rights, please contact us through the Contact page on our website.
17. Policy Updates
We may update this Chat Terms & Privacy Notice from time to time. The “Last Updated” date at the top of this page indicates the most recent revision. Continued use of the chat after changes constitutes acceptance of the updated terms.