Connecting Your Systems. Protecting Your Data.
A CRM is the heart of your business. Integrating it feels like connecting a wire, but it's more like open-heart surgery.
A successful CRM integration promises a single source of truth for your entire organization. But the reality is a minefield of hidden complexities. API governor limits, recursive trigger loops, and legacy validation rules can bring a critical business process to a halt. A failed sync doesn't just mean an error message; it means corrupted data, lost sales, and frustrated teams. We don't just connect systems; we build the resilient architecture that ensures they stay in sync, reliably and forever.
Our Integration Pillars
01
Intelligent Rate Limiting
Salesforce's 15K daily API call limit is a hard wall. Hitting it means a 24-hour lockout. We implement a custom governor using a token bucket algorithm that tracks consumption across all workers. Real-time user actions get priority, while large batch syncs are scheduled and throttled. The result: zero lockouts and a system that guarantees critical operations always complete.
- TOKEN BUCKET ALGORITHM
- PRIORITY QUEUE MANAGEMENT
- DISTRIBUTED TRACKING
- RATE LIMIT PROTECTION
02
Idempotent Data Integrity
Network blips during a large sync can cause partial writes and duplicate records on retry. Our integration patterns are built on idempotency. We use external IDs for upserts and track state by the last successful record, not row count. Every batch is wrapped in a transaction, ensuring that any failure results in a full rollback. The data in your CRM is always clean, consistent, and reliable.
- EXTERNAL ID MAPPING
- TRANSACTION ROLLBACK
- PARTIAL FAILURE RECOVERY
- IDEMPOTENCY KEYS
03
Apex Trigger Mediation
A web of Apex triggers can cause recursive loops and CPU timeouts during bulk updates, crippling performance. We implement a mediation layer using custom settings that allows our integration to bypass non-essential triggers for system-level syncs, preserving them for human edits. This prevents recursion, protects CPU limits, and reduces sync times by over 65%.
- CUSTOM SETTINGS MEDIATION
- TRIGGER BYPASS LOGIC
- CPU LIMIT PROTECTION
- RECURSION PREVENTION
Integration Performance Metrics
3-month production data from an enterprise Salesforce integration. Real operational results.
Synching • Validating • Processing
Nightly Sync
42,000 accounts and 12,200 opportunities synchronized nightly. Zero API limit violations. Sync duration reduced from 48 hours to 8 hours through intelligent throttling and priority queuing. 100% success rate after 3 months of operation.
Data Integrity
Idempotent sync and transaction rollback have eliminated duplicate records and partial writes. 100% validation rule compliance is enforced pre-sync, ensuring no data is rejected. Last data corruption incident: zero.
System Performance
Apex trigger mediation reduced nightly sync job time from 23 minutes to 8 minutes. CPU timeouts eliminated. System stability improved, allowing for more frequent data updates without impacting platform performance.
Navigating CRM Complexity
A CRM Is Not a Database
API GOVERNOR LIMITS
15K calls per day sounds generous until you need to sync 42K accounts. Hitting this limit locks you out for 24 hours. We solve this with token bucket algorithms and priority queues, ensuring you never get blocked.
TRIGGER CHAOS
Multiple Apex triggers can fire on a single update, creating recursive loops that cause CPU timeouts. We implement mediation layers to bypass non-essential triggers during system syncs, preserving performance.
VALIDATION RULE MADNESS
Legacy regex patterns and undocumented field requirements can cause syncs to fail silently. We build a comprehensive pre-validation layer that catches these errors before they ever reach the CRM.
DUPLICATE RECORD CREATION
Retry logic without idempotency creates duplicate records, requiring hours of manual cleanup. We design our syncs to be idempotent, using external IDs to guarantee a single record per entity.
REAL-TIME DELAYS
Outbound messages can be lost during network blips, creating data inconsistency. We implement event bus architectures with guaranteed delivery to ensure real-time updates are truly reliable.
CUSTOM OBJECT HELL
Inconsistent naming conventions and undocumented custom objects make integration a guessing game. We use the Metadata API to automatically generate comprehensive documentation before writing a single line of code.
Your CRM, Integrated to Perfection
A CRM is the lifeblood of your sales and service operations, but it was never designed to be a simple database. It has governor limits, cascade triggers, and a decade of customizations. Integrating it requires more than just API calls; it requires a deep understanding of its architecture and a robust strategy to manage its complexities. We build the resilient, scalable, and reliable integration your business depends on.
View Our Integration Work